LOADED Wheels – Privacy Policy
Effective Date: [Insert Date]
LOADED Wheels (“we”, “our”, “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you interact with our website, products, and services.
1. Information We Collect
We may collect the following types of personal information:
Contact details – name, email address, phone number, postal address.
Account information – username, password (encrypted).
Order details – billing/shipping address, purchase history, payment information.
Website usage data – IP address, browser type, pages visited, and time spent on our site.
Marketing preferences – subscription choices and communications history.
We only collect personal information necessary for our business activities.
2. How We Collect Your Information
We collect information when you:
Visit or use our website.
Create an account or place an order.
Sign up for our newsletter or promotions.
Contact us via phone, email, or online forms.
Engage with our social media channels.
We may also collect anonymised data through cookies and analytics tools.
3. How We Use Your Information
We may use your personal information to:
Process and deliver your orders.
Respond to your enquiries and provide customer support.
Send you relevant marketing communications (only if you’ve opted in).
Improve our website, products, and services.
Comply with legal and regulatory requirements.
4. Sharing Your Information
We do not sell your personal information.
We may share your data with:
Service providers – payment processors, delivery companies, marketing platforms.
IT and security providers – to maintain and protect our systems.
Legal authorities – where required by law or to protect our rights.
5. Cookies and Tracking
We use cookies to enhance your browsing experience, remember your preferences, and measure website performance. You can control or disable cookies in your browser settings, but some website features may not work as intended.
6. Data Security
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. However, no online transmission is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
You have the right to:
Access the personal information we hold about you.
Request corrections to your information.
Withdraw consent for marketing communications at any time.
Request deletion of your personal information (subject to legal obligations).
To exercise these rights, contact us at [Insert Contact Email].
8. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated “Effective Date”.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact:
LOADED Wheels
Phone: 1800 494 335
Postal Address: Neta Tires & Wheels, 21-31B Charles Ulm Place, Eagle Farm QLD 4009